I ship these eggshell sculptures via Royal Mail special delivery within the UK (Delivery is usually between 1-2 working days) and by DHL express courier service to the US (Delivery times is usually between 3-5 working days). Where possible, I strive to have these beautiful sculptures reach you quickly and safely. If you have any questions please feel free to email me at sheeba@hatchfullyyours.com and I'll get back to you within 24 hours. 

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Bespoke packages will be sent either by Royal Mail special delivery or a trusted courier service depending on the quantity needed (within the UK and to the US). I will be able to advise you about this before you place your order.

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Due to the bespoke nature of the sculptures, I am unable to offer any refund or exchange

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I can only offer refunds on Accessories you choose to buy from me like the glass dome and the stands, as long as you can send them back and they arrive undamaged and in sellable condition. 

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